The Thinking
Ideas worth sitting with.
Observations from twenty years of getting it right — and wrong.
Not content. Not a blog. A record of what we've noticed — about brands, about founders, and about the gap between where businesses are and where they could be.
Browse by category

Branding
One Shape to Rule Them All
Everyone called the new Sam's Club logo generic. They were right — and they missed the point. A look at the system Turner Duckworth actually built, and why the craft and the sameness turned out to be the same decision seen from two distances.
Jun 2026
Software & Tools
The work your people shouldn't be doing
Every team has work that's done by hand for no better reason than that it always has been. The real cost was never the hours it takes — it's what those hours would otherwise be spent on, and why the case for fixing it just quietly changed.
Jun 2026
Strategy
AI isn't the threat to your brand. Sameness is.
Every business is asking how to protect itself from AI. It's the wrong question. The real risk isn't that the tools produce bad work — it's that they produce competent work, consistently, for everyone.
Apr 2026
Branding
What your brand sounds like matters more than what it looks like
Most brand programs pour their energy into visual identity and treat voice as a finishing layer. It's the wrong order — and the damage is quieter than you think.
Apr 2026
Strategy
The gap is the point
Every business has a gap — the distance between what it is and what it could be. Most attempts to close it fix the surface. The real work starts underneath.
Apr 2026
When we write something worth reading, you'll hear about it.
No newsletters. No content calendars. Just a note when there's something worth your time.
